Legal & Privacy
Privacy Policy
Effective September 30, 2026
Our approach to privacy
Zeal Senior Living respects the privacy of visitors, families, residents, care professionals, and community partners. This policy explains the information our public website may collect, how we use it, and the choices available to you.
Information we collect
We may collect information you choose to provide, such as your name, telephone number, email address, general location, and the details included in an inquiry. Our website and service providers may also collect limited technical information such as browser type, device type, pages visited, referring pages, and approximate location derived from an IP address.
How we use information
- Respond to questions and requested follow-up.
- Help route an inquiry to the appropriate Zeal team member.
- Operate, secure, maintain, and improve the website.
- Understand site usage and measure communications.
- Meet applicable legal, regulatory, contractual, and recordkeeping obligations.
How information may be shared
We may share information with service providers that support website hosting, communications, analytics, security, or business operations; with professional advisers; when required by law; or when needed to protect rights, safety, and security. We do not sell personal information for money.
Please do not submit medical records or sensitive health information through a public website form or ordinary email. Call 858-222-2787 to ask our team for an approved secure submission method when documents are needed.
Health information and secure channels
This website is not a patient portal. When Zeal receives protected or sensitive information through an approved secure channel, we handle it according to applicable law and our contractual obligations. This website privacy policy is not a formal Notice of Privacy Practices for a health plan or healthcare provider.
Cookies and analytics
The site may use necessary cookies and limited analytics technologies to function, remember preferences, protect against abuse, and understand aggregate usage. Browser settings may allow you to limit cookies, although some site features may not work as expected.
Security and retention
We use reasonable administrative and technical safeguards appropriate to the nature of the information. No internet transmission or storage system can be guaranteed completely secure. We retain information only as reasonably needed for the purposes described above and to meet legal or operational obligations.
Your choices
You may choose not to submit an online inquiry and may contact us by telephone instead. You may also request access, correction, or deletion of information where applicable, subject to identity verification and legal exceptions.
Updates and contact
We may update this policy as our services or legal obligations change. The effective date above shows the latest revision. Questions may be directed to info@zealseniorliving.com or 858-222-2787.